Commonly Asked Questions About UpNext 3D Cities


How do I navigate on UpNext 3D Cities?

Move around using your fingers.
To Zoom - Pinch
To Rotate - Take your thumb and index finger and twist
To Tilt - Put 2 fingers side by side and swipe up or down

How do I search for businesses?

1) Tap on a building to get a building directory
2) Select the “Category” button at the bottom of the app and choose one of our many categories
3) Select the “Search” button at the top left of the app and type in a business name, address or intersection

Do you have transportation/subways?

Yes, tap on the “Transportation” icon in the top right corner of the app. This will display the lines. Stations are visible on the map at all times and simply tap on one to get more information. Transfer stations are indicated by white connecting lines between stations.

Why do I have to download individual cities?

Downloading cities allows us to give you a better experience. One, it keeps our maps fast, smooth and easy to use. Second, by focusing on cities, we can give you a richer experience for each of the areas we cover.

But we recommend you download over WiFi as 3G can sometimes be spotty.

When are you going to get to my city?

We are working on expanding as quickly as possible. Right now we are a small team so we are cranking them out as soon as we can. Let us know what cities you are interested in, so we can prioritize. Email us at general [at] upnext [dot] com.

Sometimes the GPS Locator does not find me?

In some areas, GPS location can be spotty. We give you the best GPS information that we are able to receive on your device.

What is the icon on the bottom right?

You found the UpNext feed. Here we show you, “WhatÕs UpNext in your city?”. This can be anything from new bar and restaurants to places the UpNext community is buzzing about. Wifi hotspots, greenmarkets and sample sales are some of the many options you have to choose from in this feed.

Please email us (general [at] upnext [dot] com) if you have any suggestions on what you would like to see there.

What is the difference between star ratings, favorites and bookmarks?

We call it My Places because we want you to use it as you see fit. If you enjoy rating businesses, the star ratings combined with tips are for you. Or if you want to simply mark your favorites and add helpful notes, favorites might be for you.

Ratings and favorites are public and shared with the UpNext community.

Bookmarks are private and are simply a way for you to keep track and make notes on venues you are keeping tabs on. For instance you might bookmark a bar your friend recommends to you. That way, next time you are out or in that area, you can check your bookmarks and see what places to visit.

How do I edit/add a business listing?

Select the building where the business is/should be listed. Tap on “Edit” on the top right corner.
To add a business, tap “Add New Business” and fill in as much information about the business on the next screen.
To edit a business, select the business you wish to edit, then correct the according fields on the next screen.
Business information will be verified and confirmed by the UpNext team within 2 business days.

How do I log into my Twitter Account?

- Go to the “Settings” icon on your iPhone
- Scroll Down to “UpNext” and select it
- At the bottom of the screen, you will find fields to enter your Twitter info.

How do I create an account/login/use Facebook Connect?

The first time you use the app, you will be given an option to create an account, login with your UpNext account or connect with Facebook. If you bypassed this screen by tapping, “Just Let Me In” you can still access these account. Simply go to “My Places” and tap on the “Account” icon.

How do I update my location on Facebook or Twitter?

- Find the venue you are at using one of the search options
- Tap on the name of the business to get to the Venue Window
- On the bottom left, select the Facebook or Twitter button
- Add a status update, then submit

How do I see Foursquare checkins on the map?

Go to UpNext feeds (bottom right icon). Select Foursquare which will prompt you to login in. Once you have logged in, you will be given multiple options to see Your Checkins, Friend Checkins or Trending Venues.